Privacy Policy
Last Updated: June 2, 2026
The Timber agency is a licensed insurance agency operating in the State of Colorado. We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy applies to all information we collect through our website, www.timber-insurance.com, as well as through phone, email, and in-person interactions.
Information we collect
We may collect the following types of personal information:
Information you provide directly:
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Full name, address, date of birth, and contact information
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Social Security Number (for quoting and underwriting purposes)
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Driver's license number and driving history
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Health information (for health, life, or disability insurance)
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Financial information, including income and assets
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Claims history and prior insurance information
Information collected automatically when you visit our website:
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IP address and browser type
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Pages visited and time spent on our site
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Cookies and similar tracking technologies
Information from third parties:
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Insurance carriers and underwriters
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Consumer reporting agencies and credit bureaus
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Motor vehicle records
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State and public databases
Colorado-Specific Privacy Rights
Colorado Privacy Act (CPA)
As a Colorado resident, you have the following rights under the Colorado Privacy Act (C.R.S. § 6-1-1301 et seq.), effective July 1, 2023:
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Right to Know — You have the right to know whether we are processing your personal data.
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Right to Access — You may request a copy of the personal data we hold about you.
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Right to Correction — You may request that we correct inaccurate personal data.
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Right to Deletion — You may request that we delete your personal data, subject to certain exceptions.
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Right to Data Portability — You may request your data in a portable, usable format.
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Right to Opt Out — You have the right to opt out of the sale of personal data, targeted advertising, or profiling that produces legal or similarly significant effects. We do not sell your personal data.
To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond to verified requests within 45 days, with the option to extend by an additional 45 days if reasonably necessary.
Colorado Insurance Information and Privacy Protection Act (C.R.S. § 10-3-1104)
As an insurance agency, we are also governed by Colorado's insurance privacy statutes, which regulate how we collect, use, and disclose information gathered in connection with insurance transactions. Specifically:
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We only collect information that is reasonably necessary to conduct insurance business.
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You have the right to access and correct recorded personal information we hold related to an insurance transaction.
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We will not disclose your personal information without your authorization except as permitted by law (e.g., to carriers, reinsurers, or regulatory agencies).
We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission, secure storage systems, and restricted staff access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites, including insurance carrier portals. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Contact Us & How to Submit a Privacy Request
If you have questions about this Privacy Policy, wish to exercise your Colorado privacy rights, or want to request access, correction, or deletion of your data, please contact us:
The Timber agency 500 Coffman St Ste. 109 Longmont, CO 80501 Phone: 303-774-9898 ext. 0 Email: Brandon.Black@Allstate.com
We will verify your identity before processing any data rights request to protect your information.
How We Use Your Information
We use your personal information to:
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Obtain insurance quotes and bind coverage on your behalf
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Service your existing policies and process claims
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Communicate with you about your coverage, renewals, and policy changes
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Comply with legal and regulatory obligations
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Improve our website and customer experience
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Prevent fraud and verify your identity
How We Share Your Information
We do not sell your personal information. We may share it with:
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Insurance carriers and underwriters to obtain quotes and issue policies
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Third-party service providers who assist us in operating our business (e.g., IT services, document management), under confidentiality agreements
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Government or regulatory agencies when required by law
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Law enforcement or courts in response to a valid legal request
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Your authorized representatives, such as co-insureds or designated agents
Sensitive Data
We handle certain categories of sensitive data, including Social Security Numbers, health information, and financial data. This information is collected solely for insurance purposes and is protected with appropriate administrative, technical, and physical safeguards. We do not process sensitive personal data for targeted advertising.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. We do not engage in cross-context behavioral advertising. If we use any analytics tools (such as Google Analytics), they are configured to anonymize data where possible.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to service your insurance needs, and to comply with applicable legal and regulatory requirements. Insurance records may be retained for a minimum of five (5) years in accordance with Colorado regulations.
Data Security
Third-Party Links
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.